Last updated: 28th July 2025

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At Betravel Morocco, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, contact us, or book a trip with us.

By using this website, you agree to the terms of this policy.

 

Who we are

We are Betravel Morocco, a bespoke travel design agency offering tailor-made experiences in Morocco.
If you have any questions about this policy, you can reach us at info@betravelmorocco.co.uk

 

What personal data we collect

We may collect and process the following types of personal data:

• Contact details – name, email address, phone number

• Booking information – travel dates, preferences, group size

• Website usage – IP address, browser type, and pages visited (via cookies and analytics)

• Communication – any correspondence you send us (e.g. emails or contact form submissions)

 

How we use your data

We use your data to:

• Respond to your enquiries and provide quotes

• Design and deliver your bespoke travel experience

• Send booking confirmations

• Send relevant pre- and post-trip information

• Improve our website and customer service

• Comply with legal obligations

We do not sell, rent or share your data for marketing purposes with third parties.

 

Who we share your data with

We may share necessary data (e.g. names, passport numbers, special requests) with our trusted local partners in Morocco to arrange your itinerary. These suppliers are contractually obligated to handle your information securely and only for the purposes agreed.

We also use third-party service providers (e.g. website hosting, email platforms, payment processors) who help us run our business, under strict confidentiality and security agreements.

 

How we store and protect your data

We take appropriate security measures to protect your data from unauthorised access, misuse, or loss. This includes secure servers, encrypted communications, and limited access to personal data.

We only keep your data for as long as necessary to provide our services and meet legal or regulatory requirements.

 

Your rights under UK data law

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate or outdated information

• Request deletion of your data (unless legally required to retain it)

• Object to certain uses of your data

• Withdraw consent where consent was given

To exercise these rights, please contact us at info@betravelmorocco.co.uk.

 

Cookies and website tracking

Our website uses cookies to enhance your browsing experience and collect anonymised usage data via tools like Google Analytics. You can control cookie settings via your browser.

 

Policy updates

We may update this Privacy Policy from time to time. Any changes will be posted here, and where appropriate, notified to by email.

 

Contact us

If you have questions, concerns, or complaints about your data or this policy, please get in touch by sending us an email at info@betravelmorocco.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk

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